Shipping

We keep shipping simple. Every order at Caellia includes free standard shipping, and each piece is packed with care before it leaves us.

What to Expect

Orders are processed in the order they are received. As soon as your order ships, you will receive a confirmation email with tracking so you can follow it from dispatch to delivery.

During launches, holidays, or other busy periods, processing may take a little longer than usual, but we always work to get orders out as quickly as we can.

Shipping Details

• Free standard shipping on all orders.
• Tracking is sent by email once your parcel is in transit.
• Delivery timing depends on the destination and carrier after dispatch.
• If an item is made to order or temporarily backordered, we will communicate that as clearly as possible.

Before You Check Out

• Please double-check your shipping address before placing the order.
• If your order is time-sensitive, contact us before purchasing so we can tell you what is realistic.
• If your package arrives damaged, keep the packaging and email us right away so we can help.

Questions about delivery, tracking, or a special timeline? Email fl@caellia.com and we will point you in the right direction.